Rental Policy

EQUIPMENT CLEAN BEFORE PICK UP:

All equipment must be returned in the same condition as delivered BEFORE we pick up the equipment to ensure no further charges apply.

The customer agrees to pay for any loss or damage to equipment incurred while in possession of the equipment and agrees to maintain the equipment in the same condition as when received. Ordinary wear and tear will be determined by us.

ONLINE RESERVATION:

We ask that the customer processes their reservations online or by phone. Once the reservation has been completed and security deposit has been confirmed we will add you to our calendar. The customer must then ensure all information they have provided is correct as we will use the information your invoice to manage your event and our business. 

Payments: the day of the event total must be completed in full before set up or pick up.  The customer understands that an order is not guaranteed to be delivered unless all deposits.

SITE PREPARATION:

Customers must make sure the setup location is ready before the set up. Ensure gates are unlocked, lawns are mowed, that any animal feces have been picked up, and the electrical outlet we are plugging our extension cords into is working. We must have a 4’ ft. clear pathway to navigate the heavy equipment safely from the street to your set up location.